From time to time, we may need additional information to verify your details.
Please send a colour copy of your photographic ID to us so we can verify your account. Where applicable, please ensure both sides of the ID are provided.
We accept:
- Passport
- National ID card (e.g. EU/EEA countries)
- Driving licence
- UK citizen card
- Residence permit/Biometric residence permit
The document needs to be:
- In colour
- In date (if applicable)
- All four edges visible
- Image not distorted or blurred
- No flash
- Both pages/sides shown (if applicable)
Please note:
Verification can take 1 to 3 business days. Please also remember to not send any card details to us via email. If you do, the email will be deleted to protect your privacy and we’ll request your ID again, which could cause delays.
Want to submit your ID? Simply fill out the form below.
