Sometimes things don’t fit or you change your mind, that’s OK.
Openpay doesn’t stop you from making returns. Simply follow the merchant’s returns policy to arrange your return with them.
For ease, here are some links directly to some of our merchants’ returns policies. If you have any questions about these policies please contact the merchant directly:
If the merchant you’re after isn’t mentioned above, please visit their website. You’ll usually find their returns policy at the bottom of the homepage.
You don’t need to tell us when you’ve returned your items. The merchant will let us know and we’ll then make all the necessary changes to your repayment plan.