If you make your payments on time there are no fees, ever!
What happens if I don’t make my payments?
If you miss a payment, you are charged a £7.50 late payment fee. If the payment is late for more than 10 days a second fee may be applied. Those late fees are capped at a total of £15 per plan.
We don’t charge late fees to catch you out or make money from missed payments. We’d rather not take them and would much prefer that you contact us when a repayment’s missed or you know you’ll struggle to make it so that we can try to assist.