Account Help
- How much can I spend using Openpay?
- Why is my order being declined?
- You haven’t been able to verify my Identity.
- Can I use Openpay again if my payments fall behind?
- How do I add a new card to my account?
- What can I do if my card has been lost or stolen?
- Why has my card been declined?
- Can I take a break from Openpay?
- I'm facing financial hardship, what should I do?
- I don’t recognise this purchase. What should I do?
- What do I do if my phone number is already registered?
- Unable to verify my email address
- Unable to verify my mobile number
- I found an Openpay transaction on my bank statement
- I've got a new Email Address
- I’ve got a new Mobile Number
- I’ve changed my Name
- I’ve changed Address
- How do I close my account?